FAQ/ Terms & Conditions
Welcome. Please take a moment to read through this information before placing an order. By placing an order, you agree to these Terms & Conditions.
Our fabrics are not guaranteed against natural wear, fading, shrinkage, stretch, or dye-lot variations. Slight variations are to be expected given our small-batch production methods, our use of natural linen and cotton grounds, and the process of handprinting.
We put great effort into accurately portraying our fabrics, but we strongly encourage you obtain a swatch of the fabric before committing to purchasing yardage. The actual colors and scale you see can vary depending on your monitor and we cannot guarantee that your monitor’s display is accurate.
All sales are final except in the case of damaged goods received. Cancellations must be made within 48 hours of payment; after this grace period, paid orders cannot be canceled.
We print in micro batches and most fabrics are printed to order. This method of production allows us to incorporate client specifications, while greatly reducing material waste; after all, nature is one of our biggest inspirations.
Lead time for our fabrics ranges from 4-6 weeks to ship; this is an estimate and can vary on a case-by-case basis. For custom projects, lead times can be much longer.
We welcome custom projects and are open to working with your team to find the right ground or color to suit your project needs. However, we reserve the right to decline a custom request. Additionally, different fees and minimum order requirements apply to custom job orders.
Your privacy is critically important to us.
Paola Melendez Casa is located at:
NY, United States
Like most website operators, Paola Melendez Casa collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Paola Melendez Casa's purpose in collecting non-personally identifying information is to better understand how Paola Melendez Casa's visitors use its website. From time to time, Paola Melendez Casa may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Paola Melendez Casa also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users Paola Melendez Casa only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to Paola Melendez Casa's websites choose to interact with Paola Melendez Casa in ways that require Paola Melendez Casa to gather personally-identifying information. The amount and type of information that Paola Melendez Casa gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our newsletter at http://www.paolamelendezcasa.com to provide a name and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Third Party Services
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Paola Melendez Casa may collect statistics about the behavior of visitors to its website. Paola Melendez Casa may display this information publicly or provide it to others. However, Paola Melendez Casa does not disclose your personally-identifying information.
To enrich and perfect your online experience, Paola Melendez Casa uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Questions and Concerns